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CANADIAN ORDERS

Shipping is a $8 flat fee within Canada and free on orders of $60 or more.

Shipping time varies depending on the location in Canada.

USA ORDERS

Shipping is a $12 flat rate to the U.S. and free on orders over $70.

Nord Beauty is not responsible for delays incurred due to international customs issues or any additional duties that may be applied.

Shipping time varies depending on the location in the US.

INTERNATIONAL ORDERS

Nord Beauty is not responsible for delays that occur due to international customs issues, nor any additional fees or taxes that your country may require. This means that any and all fees that you are charged are your responsibility. Nord Beauty will not issue refunds for customs fees, shipping, or the cost of your order if you refuse to pay the customs fees. To calculate what the fees may cost for your country, visit https://www.dutycalculator.com 

REFUND POLICY

Every product in our line is handmade in small batches. While it is our deepest hope that you truly enjoy every product that you order from us, we understand that everyone's skin type is unique and resonates differently with skincare products. We encourage you to reach out to us before buying should you have any questions.

Nord Beauty does not offer refunds on any products due to general dissatisfaction. If your package arrives to you damaged and/or broken, we are happy to replace it for you. Please send a photo of the damaged items to hello@nordbeauty.ca within 24 hours upon receipt of your package and we will gladly replace it for you.